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Cloud Operations Glossary

Short definitions for cloud service models, automation, resilience, and operations terms.

Term Definition
IaaS Infrastructure as a service; virtualized compute, storage, and networking with customer responsibility above the infrastructure layer
PaaS Platform as a service; managed application runtime or service platform
SaaS Software as a service; provider-operated application consumed by users or organizations
IaC Infrastructure as code; versioned, repeatable infrastructure definitions
RTO Recovery time objective; maximum acceptable service-outage interval
RPO Recovery point objective; maximum acceptable data-loss interval
Shared responsibility Allocation of security and operating responsibilities between provider and customer
Drift Difference between the intended configuration and the running state
Failover Moving service or traffic to another environment after failure
Failback Returning service to the original environment after recovery
Revised on Friday, September 11, 2026